ارائه مدل روابط ساختاری احساس انسجام و مسئولیت‌پذیری باعملکرد شغلی کارکنان از راه میانجی‌گری هوش هیجانی

نوع مقاله : مقاله پژوهشی

نویسندگان

• فاطمه بوالی ¹
• مولود کیخسروانی ²
• عزت دیره ³
• سوران رجبی ⁴

¹ دانشجوی دکتری گروه روان شناسی، واحد بوشهر، دانشگاه آزاد اسلامی، بوشهر، ایران.

² استادیار، گروه روان‌شناسی، واحد بوشهر، دانشگاه آزاد اسلامی، بوشهر، ایران.

³ استادیار، گروه روان شناسی، واحد بوشهر، دانشگاه آزاد اسلامی، بوشهر، ایران.

⁴ دانشیار،گروه روان شناسی، واحد بوشهر، دانشگاه آزاد اسلامی، بوشهر، ایران.و دانشیار، گروه روان شناسی، دانشگاه خلیج فارس، بوشهر، ایران.

10.30495/jpmm.2022.29200.3520

چکیده

مقدمه: هدف این پژوهش ارائه مدل روابط ساختاری احساس انسجام و مسئولیت­پذیری با عملکرد شغلی کارکنان از راه میانجی­گری هوش هیجانیبود.
روش بررسی:این پژوهش به صورت توصیفی و از نوع همبستگی، بر روی 400 نفر از تمامی کارکنان شرکت توسعه خدمات دریایی و بندری سینا و سازمان بنادر و دریانوردی بوشهر در سال 1399 انجام گرفت. تعداد نمونه های مورد مطالعه بر اساس مدل کلاین و به شیوه نمونه‏گیری تصادفی ساده انتخاب گردید.‌ ابزار گردآوری داده ها شامل پرسش‌نامه عملکرد شغلی پاترسون(1992)، احساس انسجام فلنسبرگ-مدسن و همکاران(2006)، مسئولیت‏‏پذیری اجتماعی کارول(1991) و هوش هیجانی شات و همکاران(1998) بود. تجزیه و تحلیل داده‌های گردآوری شده با استفاده از نرم افزارهای SPSS و AMOS و آزمون‌های آماری ضریب همبستگی پیرسون و روش مدل معادلات ساختاری تحلیل شد.
یافته ها:نتایج نشان داد که احساس انسجام و مسئولیت­پذیری اجتماعی و هوش هیجانی بر عملکرد شغلی اثر مستقیم دارد (01/0>P). هم‌چنین، بر اساس یافته­های این پژوهش، مدل اصلاح شده از برازش مطلوبی برخوردار بود (071/0=RMSEA، 911/0=GFI، 952/0=IFI و 05/0>P-value) و مسیر غیرمستقیم مسئولیت­پذیری اجتماعی از راه نقش میانجی هوش هیجانی بر عملکرد شغلی معنادار بود (001/0) اما مسیر غیرمستقیم احساس انسجام از راه نقش میانجی هوش هیجانی معنادار نبود(650/0).
نتیجه گیری:بر اساس یافته­های پژوهش، مدل ارزیابی شده از برازندگی مطلوبی برخوردار است و گامی مهم در برای شناخت عوامل مؤثر بر عملکرد شغلی کارکنان شرکت سینا و اداره بنادر و دریانوردی است.

کلیدواژه‌ها

• احساس انسجام
• مسئولیت پذیری
• عملکرد شغلی
• هوش هیجانی

20.1001.1.22285516.1401.13.47.9.9

---

عنوان مقاله [English]

The of structural relationship model between sense of coherence feeling and responsibility with job performance staffs through mediation role emotional intelligence

نویسندگان [English]

• fatemeh bavali ¹
• moloud keykhosrovani ²
• ezat deyreh ³
• sooran rajabi ⁴

¹ Ph. D. Studentof Psychology, Department of Psychology, Bushehr Branch, Islamic Azad University, Bushehr, Iran.

² Assistant Professor, Department of Psychology, Bushehr Branch, Islamic Azad University, Bushehr, Iran.

³ Assistant Professor, Department of Psychology, Bushehr Branch, Islamic Azad University, Bushehr, Iran.

⁴ Associate Professor, Department of Psychology, Bushehr Branch, Islamic Azad University, Bushehr, Iran.& Associate Professor, Department of Psychology, Persian Gulf University, Bushehr, Iran.

چکیده [English]

Introduction: The purpose of this study was to present a structural relationship model between sense of coherence and responsibility with job performance through mediating role of emotional intelligence (Case Study of bushehr ports and maritime organization and Sina port and marine compony).
Methods: This descriptive and correlational study was conducted on 400 employees of Bushehr Ports and Maritime Administration and the contracting companies in 2020. The number of studied samples was selected based on Kline’s model and simple random sampling method. The data gathering instruments included Job Performance Questionnaire (JPQ), Sense of Coherence Questionnaire (SCQ), Social Responsibility Questionnaire (SRQ) and Self-Report Emotional Intelligence Scale (SSREL). The collected data was analyzed using SPSS and AMOS software packages and Pearson correlation coefficient statistical tests and structural equation modeling method.
Results: Findings showed that sense of coherence, social responsibility and emotional intelligence have a direct effect on job performance (P<0/01). Also, proposed model had an acceptable fitness to the data (RMSEA=0/071, GFI=0/911, IFI=0/952, P-value<0/05) and indirect pathways of social responsibility were significant through mediating role of emotional intelligence on job performance. Also, indirect pathways of sense of coherence were not significant through mediating role of emotional intelligence on job performance.
Conclusion: The evaluated model has a good fit and is an important step in identifying the effective factors of job performance of staffs of ports and maritime organization.
Keywords: job performance, sense of coherence feeling, responsibility, emotional intelligence.

کلیدواژه‌ها [English]

• job performance
• sense of coherence feeling
• responsibility
• emotional intelligence

مراجع

1. Akbarzadeh, M., Mohamadkhani, K., Ghorchian, N., Jamali, A. (2021). A Model for Job Burnout Reducing among the Central Organization of Islamic Azad University. Psychological Methods and Models.;12(44):55-68. DOI:10.30495/jpmm.2021.27304.3322.
2. Xie, L., Yang, L. (2021). The influence of perceptions of promotion opportunities on job performance and its mechanisms: A case study of Chinese junior civil servants. Journal of Contemporary China.30(127):118-35. 10.1080/10670564.2020.1766913
3. Heinström J, Ahmad, F., Huvila, I., Ek, S. . Sense of coherence as influencing information sharing at the workplace. Aslib Journal of Information Management. 2020;73(2):1-10. DOI: 10.1108/AJIM-03-2020-0077
4. Saneie, E., Raeisoon, M. (2020). Role of Social Skills in Predicting the Students' Sense of Coherence and Quality of School Life. J Child Ment Health.7(2):96-107.
5. Memarbashiaval, M., Sabrinazarzadeh, R., Abdkhodaei, M.S. (2012). The relationship between sense of coherence and self-esteem with job performance. Occupational and Organizational Consulting.;4(12):66-78.
6. Moterased, L., Esmaeilkhani, F. (2020).The relationship between job stress, fear of negative evaluation and responsibility with job performance in hospital nurses in behbahan city. Nurs Midwifery J.18(2):95-106.
7. Jnaneswar, K., Ranjit, G. (2020). Effect of transformational leadership on job performance: testing the mediating role of corporate social responsibility. Journal of Advances in Management Research.1(1):1-10. DOI:10.1108/JAMR-05-2020-0068
8. Mouloud, K., Nawal, K. (2020). The relationship between the social responsibility and the job performance among physical education professors. Pedagogy of Physical Culture and Sports.24(4):203-7.
9. Najafzadeh Ojghaz, Z., Karimzadeh, S., Nazem, F. (2021). An Ethics and Performance-Based Model for Promoting Faculty Members’Social Responsibility: The Case of Islamic Azad Universities in Tehran. The Journal of Productivity Management,.15(2):259-79. DOI:10.30495/qjopm.2021.1867488.2448
10. Sendaro, A.A., Baharun, R. (2020). Mediating role of individual market orientation in emotional Intelligence and job performance relationship for banking industry. Global Business Review.21(1):18-30. DOI: 10.1177/0972150919850406
11. Wijayati, D.T., Kautsar, A., Karwanto, K. (2020). Emotional Intelligence, Work Family Conflict, and Job Satisfaction on Junior High School Teacher's Performance. International Journal of Higher Education.9(1):179-88. DOI:10.5430/ijhe.v9n1p179
12. Aghayousefi, A., Sharif, N. (2011). Analysis of the relationship between Sense of Coherence and Emotional Intelligence in university students. Journal of Psychological Studies.7(3):51-74. DOI: 10.22051/psy.2011.1542
13. Faghihipour, J., Atashi, SH., Faghihipour, S. (2011). An Investigation of the Relationship between Tolerance of Stress, Self- esteem and Accountability of the Commanders of Imam Ali University and their Emotional Intelligence (Shad model). Military Management Quarterly.11(41):67-90.
14. Thomas, C.L., Allen, K. (2021). Driving engagement: investigating the influence of emotional intelligence and academic buoyancy on student engagement. Journal of Further and Higher Education.45(1):107-19. DOI:10.1080/0309877X.2020.1741520
15. Alhamami, N.M., Wan Ismail, W.K., Kamarudin, S., Abdullah, F.Z. (2020). Linking Emotional Intelligence and Transformational Leadership to Job Performance in a Conflict-Stricken Environment. Journal of Talent Development and Excellence.12(3s):2153-63.
16. Gong, Y., Wu, Y., Huang, P., Yan, X., Luo, Z. (2020). Psychological empowerment and work engagement as mediating roles between trait emotional intelligence and job satisfaction. Frontiers in psychology.;11(1):1-10. DOI: 10.3389/fpsyg.2020.00232
17. Chong, S.C., Falahat, M., Lee, Y.S. (2020). Emotional Intelligence and Job Performance of Academicians in Malaysia. International Journal of Higher Education.9(1):69-80. DOI:10.5430/ijhe.v9n1p69.
18. Keshavarz, M., Damghanian, H., Ebrahimi, S., Rastgar, A. (2021). Investigating the Role of Organizational Nudge, Emotional Intelligence, and Intrinsic Motivation in Creating Proenvironmental Behavior of Employees. Organizational Behaviour Studies Quarterly.10(1):103-25.
19. Kline, R.B. (2016). Principles and practice of structural equation modeling. New York: The Guilford Press;
20. RezaeiKalantari, M., Nouri, A. (2020). The Relationship between Moral Intelligence and Organizational Intelligence with Job Performance of Mazandaran Province Police. NAJA Human Resources.11(60):85-108.
21. Aziziaram, S., Farivar, M., Basharpoor, S. (2020). The Role of Sleep Quality, Morningness-Eveningness Personality and Sensory Processing Sensitivity in Predicting Nurses' Job Performance of Nurses. Iranian Journal of Psychiatric Nursing.8(2):14-23.
22. Gough, H.G. (2000). The California psychological inventory. Testing and assessment in counseling practice.45(1):71-82.
23. Ehteshamzadeh, P., Sabrinazarzadeh, R., Memarbashi, M. (2013). The Relationship Between Sense of Coherence and Job Performance With Intermediation Strategies of Coping with Stress and Mental Health. Psychological Methods and Models.4(13):85-97.
24. Azimzadeh, N., Bayazi, M., Shakerinasab, M. (2020). The Relationship Between Islamic Coping Methods and Psychological Well-Being with Adaptation and Pain Tolerance in Patients with Breast Cancer. Quarterly journal of health psychology.9(33):145-60. DOI:10.30473/hpj.2020.48867.4584
25. Moradi, A., Amiri, M. (2020). Relationship between organizational culture and organizational responsibility of employees: A case study of Kermanshah. Sociology of Economy and Development.9(1):261-82.
26. Austin, E.J., Saklofske, D.H., Huang, S.H., McKenney, D. (2004). Measurement of trait emotional intelligence: Testing and cross-validating a modified version of Schutte et al.'s (1998) measure. Personality and individual differences.36(3):555-62. DOI:10.1016/S0191-8869(03)00114-4
27. McCrae, R.R., Costa, P.T. (2004). A contemplated revision of the NEO Five-Factor Inventory. Personality and individual differences.;36(3):587-96.
28. Mohammad Mohammadi, B., Oraki, M. (2016). The Prediction of Emotional Intelligence from Students’ Personality Traits. Applied research in educational psychology.2(5):78-87.
29. Schermelleh-Engel, K., Moosbrugger, H., Müller, H. (2003). Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures. Methods of psychological research online.8(2):23-74.
30. Preacher, K.J., Hayes, A.F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior research methods, instruments & computers.36(4):717-31. DOI:10.3758/BF03206553
31. Bashlideh K. Research methods and statistical analysis of research examples with SPSS and AMOS. Ahwaz: Shahid Chamran University of Ahwaz; 2012.
32. Hashemi, S., Qotb, S., Mehrabizadeh Honarmand, M., Beshlideh, K. (2017). The effect of Spiritual Resources on Turnover Intention and Workplace Well-beingin Employees: The mediation of Emotional Exhaustion and Work Engagement. Positive Psychology Research.3(1):29-48. DOI: 10.22108/ppls.2017.103917.1119.
33. Moeini, P., Malihi Alzakerini, S., Asadi, J., Khajvand Khosheli, A. (2021). The Comparison of the Effectiveness of Metacognitive Education and Treatment and Cognitive-Behavioral Stress Management on Feeling of Cohesion and Depression in the Spouses of Substance-Dependent Men. Etiadpajohi.15(59):173-204.
34. Sheikholeslami, R., Borzou, Sh. (2015). Child-rearing and responsibility among adolescents: the mediating role of identity processing styles. Psychological Methods and Models.6(19):97-120.
35. Sharifi, S., Zarifian Yeganeh, M., Saberi, A. (2017). The Study of the Effect of Emotional Intelligence Dimension on the Employee Performance (Case: Sport Channel of Islamic Republic of Iran). Organizational Culture Management.15(2):373-92. DOI:10.22059/jomc.2017.62701

36.       Tajiki, S., Safarpour Dehkordi, S., Razaghi, S. (2019). The relationship of sense of mental coherence and social health with quality of life in women with mastectomy. Scientific Journal of Social Psychology.7(51):23-32.